HiQ Playbox
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+91 90252 10798

Available 10:00AM to 6:00PM
Email Us

hiqplaybox@gmail.com

We reply within 24 hours
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Available 10:00AM to 6:00PM
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2/232, Karpaga Vinayakar Nagar, Udumalpet Road

Unjavelampatti, Pollachi, Coimbatore, Tamil Nadu - 642003

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Business Information
  • Legal Name: Mahilisha Creations
  • Brand Name: HiQ PlayBox
  • Business Type: Sole Proprietorship
  • GST: Available on request

Frequently Asked Questions

We offer toys for all ages from 0-11 months to 13+ years, with clear age recommendations on each product.

Yes! Free shipping on orders above ₹500. For orders below ₹500, a fee of ₹50 applies.

Return of a Product:
Pack the item(s) in original condition and send to:
Mahilisha Creations, 2/232, Karpaga Vinayakar Nagar, Udumalpet Road, Unjavelampatti, Pollachi, Coimbatore, Tamil Nadu - 642003.
Courier charges will be reimbursed.

Replacements & Refunds:
- We inspect the returned items before approval.
- Refunds are processed via the original payment method within 5-7 business days. - For Razorpay transactions, refunds may take 5-7 business days to reflect in your account.
- Replacements provided if item is in stock; otherwise, refund issued.

Cancellation Policy:
Orders cannot be canceled once dispatched. Decisions are at Mahilisha Creations’ discretion.

All toys meet international safety standards and are tested before shipping.

We use Razorpay's secure payment gateway which is PCI DSS Level 1 compliant. Your payment information is encrypted and never stored on our servers. We support all major payment methods including cards, UPI, net banking, and wallets.

Mahilisha Creations is a registered business entity complying with all applicable Indian laws including GST, RBI guidelines, and consumer protection regulations. We maintain transparent business practices and proper documentation for all transactions.
Business Hours
  • All Days10:00AM to 6:00PM
Payment Support

We use Razorpay for secure payment processing. For payment-related issues:

  • Contact us first for order-related payment issues
  • Razorpay support: support@razorpay.com
  • All transactions are PCI DSS compliant